Skip to client area content
Help & network

News & updates

News and updates from First2Host.

Network status Ask support
First2Host / Journal

Notes from the network

Engineering briefings, platform changes and company news from the people running First2Host.

Client briefings Infrastructure · Cloud · Hosting
03
Platform journal

Reduced Support Hours

Users are advised support will be limited during some periods in the coming days. This is due to annual staff training. We're removing our 15-minute support guarantee during the periods 16-06-2017 to 19-06-2017. During this time we will only be offering connectivity support. All other tickets will be queued and answered from 19-06-2017. Due to ...
Continue reading
04
Platform journal

Customer Support 14/04/2017 - 17/04/2016

Customer Support 14/04/2017 - 17/04/2016It’s a bank holiday on the 14/04/2017 and 17/04/2017 which means our support team will be running at about 20% capacity. During these days only emergency support will be offered to our clients. All other support tickets will be dealt with on 18/04/2017 so expect some delays in responses to your ...
Continue reading

  Support

My Support Tickets
Announcements
Downloads
Network Status
Open Ticket