14th
Mail Server Updates
We are currently updating the server we send mail from. During this time emails from our system won't be sending. We will store a copy of all emails at https://www.first2host.uk/clientarea.php?action=emails Please use this link to check for any emails you may need.
15th
Reduced Support Hours
Users are advised support will be limited during some periods in the coming days. This is due to annual staff training. We're removing our 15-minute support guarantee during the periods 16-06-2017 to 19-06-2017. During this time we will only be offering connectivity support. All other tickets will be queued and answered from 19-06-2017. Due to ... Read More »
14th
Customer Support 14/04/2017 - 17/04/2016
Customer Support 14/04/2017 - 17/04/2016It’s a bank holiday on the 14/04/2017 and 17/04/2017 which means our support team will be running at about 20% capacity. During these days only emergency support will be offered to our clients. All other support tickets will be dealt with on 18/04/2017 so expect some delays in responses to your ... Read More »
1st
Reduced Support Capacity
Due to staff sickness, our support team is currently running at a 60% reduced capacity. Delays will be seen in answering all tickets submitted to our support team. Unless your service is offline we would encourage you to refrain from submitting product support tickets for the time being. We thank all of our customers whilst we work hard to bring ... Read More »
