October Update
To start, Let's go into detail about what happened to Alpha One the other day, we have wrote in detail the exact issue and this can be accessed by going to http://d14.net/2TGC . Since that's resolved we will move onto the updates of the month.
Client Area Unblocking
Last month we withdrew the automatic unblocking of Ip's from our client area. The new version of CSF didn't want to allow outside unblocking. We have now fixed this error and the unblock feature is live in the client area again. > Support > Unblock IP
Upon logging into the client area the system will automatically check your current Ip is not blocked on our network of servers, If it is it will be removed and a message displayed to you. Some blocks can not be removed by Resellers or by simply logging into the client area, In this case you need to enter a support ticket. Your normally on the naughty list if you can't access the cPanel login page or see your website.
Different PHP Versions
We mentioned we where thinking of adapting the idea of allowing Resellers and Web Hosting customers to choose what version of PHP they wanted to use on there accounts a few months back. We have now started a Beta trial on SS5 which will allow all users to pick between 6 different PHP versions, Today a reseller mentioned he would need to spend a lot of time modifying scripts for the different PHP versions so it was time to get off the fence and do something about it. If you want this to be rolled our across all our servers then we need to know they its useful to you. Currently users on SS5 can pick between these versions of PHP
PHP 4.4.9
PHP 5.0.5
PHP 5.1.6
PHP 5.2.17
PHP 5.3.27
PHP 5.4.17 - (Server Default)
PHP 5.2.17 - suhosin
To have a play with this simply login to cPanel and look for the PHP Version icon. A beta forum has been created at http://d14.net/P0sl please post all comments relating to Beta testing into the forums.
VPS Server Updates
As described in the post about the issues on Alpha One "To that end I'm making the support team available to all VPS users, For £10 monthly we will update your OS files and Kernel's to keep your box secure. Anyone who is just running a server with no updates needs to think about taking this service." you can order this service by going to the following link http://d14.net/HWDyK
SMS Notifications
SMS Notifications are also now in a beta test, It's proving popular! We will text you if your invoices are overdue, Your service password is changed or if there;s an issue and we need to talk to you. To get started using this just login to the client area click "Customer Links" and then SMS Notifications or just click the link ( http://d14.net/YMTu )
Two Factor Authentication
Is going to be moving to current next month, This means we will force all users to use the Two Factor option in the client area. To make sure your ready set it up in your client account today. To activate it login to your client area (http://first2host.co.uk) click "Update Details" > Security Settings. ( http://d14.net/GTNT ) We advise you use Google Authenticator, its available for all platforms. In some cases we will not force the use of this feature, If you do want to opt out then just submit a support ticket. All VPS customers will normally be forced to use this due to the remote control options in the client area.
To start, Let's go into detail about what happened to Alpha One the other day, we have wrote in detail the exact issue and this can be accessed by going to http://d14.net/2TGC . Since that's resolved we will move onto the updates of the month.
Client Area Unblocking
Last month we withdrew the automatic unblocking of Ip's from our client area. The new version of CSF didn't want to allow outside unblocking. We have now fixed this error and the unblock feature is live in the client area again. > Support > Unblock IP
Upon logging into the client area the system will automatically check your current Ip is not blocked on our network of servers, If it is it will be removed and a message displayed to you. Some blocks can not be removed by Resellers or by simply logging into the client area, In this case you need to enter a support ticket. Your normally on the naughty list if you can't access the cPanel login page or see your website.
Different PHP Versions
We mentioned we where thinking of adapting the idea of allowing Resellers and Web Hosting customers to choose what version of PHP they wanted to use on there accounts a few months back. We have now started a Beta trial on SS5 which will allow all users to pick between 6 different PHP versions, Today a reseller mentioned he would need to spend a lot of time modifying scripts for the different PHP versions so it was time to get off the fence and do something about it. If you want this to be rolled our across all our servers then we need to know they its useful to you. Currently users on SS5 can pick between these versions of PHP
PHP 4.4.9
PHP 5.0.5
PHP 5.1.6
PHP 5.2.17
PHP 5.3.27
PHP 5.4.17 - (Server Default)
PHP 5.2.17 - suhosin
To have a play with this simply login to cPanel and look for the PHP Version icon. A beta forum has been created at http://d14.net/P0sl please post all comments relating to Beta testing into the forums.
VPS Server Updates
As described in the post about the issues on Alpha One "To that end I'm making the support team available to all VPS users, For £10 monthly we will update your OS files and Kernel's to keep your box secure. Anyone who is just running a server with no updates needs to think about taking this service." you can order this service by going to the following link http://d14.net/HWDyK
SMS Notifications
SMS Notifications are also now in a beta test, It's proving popular! We will text you if your invoices are overdue, Your service password is changed or if there;s an issue and we need to talk to you. To get started using this just login to the client area click "Customer Links" and then SMS Notifications or just click the link ( http://d14.net/YMTu )
Two Factor Authentication
Is going to be moving to current next month, This means we will force all users to use the Two Factor option in the client area. To make sure your ready set it up in your client account today. To activate it login to your client area (http://first2host.co.uk) click "Update Details" > Security Settings. ( http://d14.net/GTNT ) We advise you use Google Authenticator, its available for all platforms. In some cases we will not force the use of this feature, If you do want to opt out then just submit a support ticket. All VPS customers will normally be forced to use this due to the remote control options in the client area.
- Thursday, 10th October, 2013
- 09:09am
